Blog Posts: Support
A Sustainable Approach to Maintaining a Viable Website and Business»
Periodic, ongoing website maintenance is critical to your website functioning properly and warding off attempted website hacks and attacks (which continue to increase). Just as important, as your business needs evolve, your website needs to evolve to support them.
I’d Like to Say Nice Things About HostGator’s Support, but…»
Update 2/4/2010: I had reason for some support help from HostGator, so I tried out their chat support. It’s an entirely different experience. Dedicated attention from a single support tech…
HostGator’s Support Ticket System Problem»
This could be a rant, but it’s not: primarily because I’m writing this post more than 48 hours after the support incident that had 20 client websites down for several…