Blog Posts: Usability
Video: Ever Wonder How Those Little Images Appear Next to Comments?»
Make your comments on blogs and community websites more personal with your Globally Recognized Avatar: GRAVATAR. Many sites enable gravatars, which means yours will automatically appear next to your comment…
Microsoft’s 2019 Future Vision»
While I’m highly skeptical that Microsoft will play a key role in bringing them into existence (they haven’t really been about innovation for more than a decade), this 5-minute video…
Redesigning the Stop Sign: Unfortunately, Not Unusual»
This short video is a wonderful parody about how the design process too often works; or doesn’t work. It demonstrates what happens when design is not valued or recognized as…
Why Bad Websites Happen to Good Companies, Part 8: Creating Barriers to Downloading Free Information»
Giving away stuff on your website is a really smart thing to do. It’s an opportunity to spread your ideas or information about your products and services, sometimes in exchange…
Outside-In Design for More Usable, User-focused Websites»
There are few things more difficult than setting aside your own knowledge and assumptions to look at things from someone else’s perspective. (If that were not the case, political "discussion"…
Part 5, Why Bad Websites Happen to Good Companies: Having a “Splash” Page»
Splash pages represent a fundamental misunderstanding of the online medium. Often, they come from a print perspective (“books should have a cover”), or sometimes from a broadcast perspective (“a show…
Part 3, Why Bad Websites Happen to Good Companies: Misunderstanding or Neglecting Information Architecture»
Information Architecture (IA) refers to the organization and presentation of information on your website. Sounds simple enough, but many website owners and designers give it very little (if any) thought.…