Blog
Lessons from General Custer: Why Should You Have a Business Blog?»
There’s much talk and growing evidence that businesses that blog are realizing business benefits, including increased sales. Most business owners I talk to, however, are hesitant. They’ve heard about the…
Reducing Development Time by Effective Planning in Multiple Team-Member Development»
When developing a website or web application on your own—or with another person you’re used to working with—planning can be pretty informal without endangering the project. When you find yourself…
Oops! There Goes Another Accessibility Mistake»
I’m not an accessibility “expert,” though I care about the issue and do my best to create accessible websites. However, I read a lot of web design/development information, and sometimes…
Book Review: Stories that Sell by Casey Hibbard»
I’ve known Casey Hibbard for approximately five years, and have provided web design/development services for her. She has written some case studies, or “success stories” as she prefers, for my…
Part 6, Why Bad Websites Happen to Good Companies: Too Much Stuff on the Home Page»
You’ve seen those homepages with 3 product lead-ins and 2 giveaways and NEW!!! special pricing and the latest news and a billboard about what the company stands for and the…
Paying Attention to Website Accessibility»
Web accessibility has to do with making websites accessible and usable for everyone, regardless of abilities or disabilities. Most of the techniques for making websites accessible are easy to do…
Part 5, Why Bad Websites Happen to Good Companies: Having a “Splash” Page»
Splash pages represent a fundamental misunderstanding of the online medium. Often, they come from a print perspective (“books should have a cover”), or sometimes from a broadcast perspective (“a show…
Part 4, Why Bad Websites Happen to Good Companies: Leaving the Website to the Webmaster or Web Designer»
Don’t get me wrong: web designers and programmers are critical to the process of creating a website. But they cannot manufacture a viable web presence without the ongoing interest and…
The Pace of Change: What’s it Mean?»
Many of you may have seen this. It’s a 2009, Americanized update of a video from mid-2007, originally produced for a British audience. What’s it mean? That’s the question left…
What You Can Learn from the How-Much-Does-a-Website-Cost Question»
Sometime during every first conversation or email exchange with a prospective client, we get asked the how-much-does-it-cost question. We understand people’s need to weigh value, and we don’t mind having…
